Privacy Policy
1. INTRODUCTION
At Bildy App S.L. ("Bildy"), we strive to offer users the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this.
In compliance with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 ("GDPR") on the protection of personal data and the free movement of such data, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce ("LSSI"), Bildy informs users that, as the data controller, we will incorporate the personal data provided by users into an automated file.
2. DATA CONTROLLER
Bildy App S.L. ("Bildy" or "the Company") is responsible for the website and mobile application, as well as the processing of personal data shared by users. Below is the general information of the Company:
Identity: Bildy App S.L.
Address: Calle General Márgalo 22, Escalera 1, Piso 1ºB, 28020 Madrid, Spain.
NIF: B55458715
Email: legal@bildy.es
Bildy has designated a Data Protection Officer (DPO). If you have any questions regarding the processing of your personal data, you can contact us via the email provided.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
Below are the personal data that may be processed on the website and application, along with the legal basis justifying the data processing:
"Contact Us" Form: To manage this form, data such as name, email, phone number, and message (optional) will be processed.
Registration: To register on the platform, personal data such as name, phone, email, and password will be processed. Users can also register through third-party providers like Google or Facebook, whose personal data will be processed by those providers.
Commercial Communications: To manage any commercial communications or newsletter subscriptions, email and other personal data may be processed.
Customer Support via Instant Messaging: To manage support requests, data such as email and any information provided via chat will be processed.
"Work with Us" Form: For job applications, data such as name, email, phone, CV, and optionally, a photo, will be processed. Users can also apply through LinkedIn and Indeed, whose data will be processed by those providers.
4. LEGAL BASIS FOR DATA PROCESSING
The legal basis for processing personal data includes:
Consent: Given by the user for forms, newsletter subscriptions, job applications, webinars, user support, and optional cookies.
Legal Obligation: To prevent fraud, communicate with authorities, and fulfill third-party claims.
5. DATA RETENTION
Personal data is only stored for as long as necessary to fulfill the purposes for which it was collected, with the explicit consent of the user. Data retention periods are based on the following criteria:
Data from contact forms: Retained until the query is resolved.
Data for commercial communications: Retained until the end of the subscription period.
Personal data may be retained to comply with legal obligations or for statistical or historical purposes.
Once the retention periods expire, personal data will be deleted or anonymized.
6. DATA RECIPIENTS
In some cases, Bildy may share user data with third parties when necessary. However, data will never be sold. Third-party service providers that Bildy uses for auxiliary services may have access to the data in accordance with Bildy's instructions and only to execute the contract between Bildy and its providers.
For more information about third-party providers accessing your data, please contact the DPO at [DPO email].
Bildy ensures that third-party providers comply with data privacy regulations and implement adequate security measures to protect personal data.
7. DATA STORAGE
Personal data is generally stored within the EU. However, if the data is transferred outside the European Economic Area (EEA), Bildy will implement necessary security measures to ensure appropriate safeguards for such transfers, through data processing agreements or, if applicable, Binding Corporate Rules (BCRs).
8. EXERCISING YOUR RIGHTS
You can exercise your rights by contacting us via email at [DPO email].
Under the GDPR, you have the right to:
Access: Request information about the personal data we hold about you.
Rectification: Update any inaccurate or incomplete data.
Erasure: Request the deletion of your personal data.
Restriction of Processing: Limit how your data is processed.
Data Portability: Request a copy of your data in a structured, commonly used format.
Object: Request that we stop processing your data, including automated profiling.
If you are not satisfied with the way your data is processed, you can file a complaint with the Spanish Data Protection Authority (AEPD).
9. RESPONSIBILITY FOR THE ACCURACY OF THE DATA
The user is solely responsible for the accuracy and truthfulness of the data provided. Bildy is not liable for any incorrect or outdated information provided by users.
10. SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA
Bildy has implemented legally required security measures and strives to install additional technical measures to avoid the loss, misuse, alteration, or unauthorized access to personal data.
The website and application are secured with a TLS certificate and RSA encryption, ensuring all information is encrypted with HTTPS.
12. CONTACT AND PRIVACY POLICY CHANGES
This privacy policy may be updated. We recommend reviewing it periodically.
LAST REVIEW DATE: June 2024
